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Future postings on this blog can now be found at the following location

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Our world is constantly changing. From the manner in which we work and the methods by which we communicate, to the techniques we utilize to locate new products and services. Technology is rapidly evolving and our daily lives are evolving right along with our new found knowledge.

I’ve blogged before about the evolution of technology, but for some reason, I just cannot seem to get enough of this topic. As Web 2.0 and Enterprise 2.0 develop and become more popular, I eagerly await the changes these technologies will have on my work and personal lives. I love these concepts because for the most part, they can be easily embraced by companies large and small, as well as by people young and old. And it makes me wonder what can be arriving next?

From a personal prospective, I have absolutely loved watching the text messaging craze explode. Over the last year I’ve noticed more and more adults around me using text messaging than ever before. From my tech savvy boss to my not-so-tech savvy husband and brother-in-law, text messaging is now commonplace. I even text message with my nanny throughout the day, as well as allow my young daughter to text in her vote to Americal Idol each week. Those last few sentences clearly show text messaging went from a gizmo of hip young teens to a multi-generational tool used in our every day activities.

From a professional standpoint, it feels like technology is moving forward at warp speed as well. It has morphed its way into virtually every aspect of business. At first I thought this was solely because I work for an ERP developer and of all people, we should be on the cutting edge of technology. That is a nice thought, but not anywhere close to reality. Some technology companies are in fact high-tech, but certainly not all. I remember when the idea of an Internet based product demonstration was considered cool. Now companies are using podcasts on iTunes and videos on YouTube to communicate their message. But wait. Isn’t iTunes and YouTube just for teenagers? Not anymore. Visit YouTube and search for ERP software or accounting software. You’ll be surprised at just how many software developers and VAR’s have profiles and videos posted.

Years ago the average business owner or IT manager would visit a trade show or talk to their trusted accountant for advice on technology evaluations and software selection projects. While those methods are still used today, the alternatives are rapidly expanding. Google searches, virtual trade shows, and even YouTube have reshaped the way companies seek out and acquire new software and hardware. I personally find this exciting, encouraging, and entertaining all at once.

My company and my competitors are on YouTube. Maybe not all of us are YouTube fanatics, but a great many of us at least have some semblance of a YouTube presence. My company, for example, provides both educational and humorous videos. If for nothing else than to show visitors we are more than mere binary code. We are real people with real personalities. Our company does have a funny side if you let us show it to you. Not everyone will like us or our videos, but that is perfectly okay. The videos give the visitor a chance to see more of our company and of our people than any static website could possibly provide.

In the end, the videos may encourage some people to contact us that we may not have reached previously. And conversely, the videos may even turn some people away that may have given us a second look prior to visiting us on YouTube. But really, that is okay too. I want to convert companies into long-term customers that are happy with TGI, Enterprise 21, and our service offering. Better they remove us from their short list now, then six months from now when we have both spent significant time in the sales and implementation process.

www.youtube.com/tgiltd

Or should I ask, are companies ready to adopt a software as a service model? Had you asked me this question a year ago, my answer would have been much different. Today, I’m much more positive about the idea of hosted applications.

Our ERP solution, Enterprise 21, has been available in an ASP or SaaS model for quite some time. At first the interest in the on-demand model was limited. Our experience in recent months has certainly proved otherwise. More and more prospects are welcoming the idea of hosted applications, as well as approaching us with questions on both hosted and onsite business software.

For some time now, the IT community was familiar with such packages as Salesforce.com and could readily tell you this package existed. If you asked anyone what hosted ERP and accounting packages were available, the responder would have been much less confident in their answer. It’s one thing to allow your salespeople to use a hosted application to track contacts, but an entirely different scenario to allow all of your operations and financial data to be driven from a software package located outside your physical walls. The interest and knowledge in on-demand applications was simply not yet there.

As the software community advances their SaaS offering, the average IT manager is becoming much more open to the SaaS model. Or at least, from my view, this is the case. As the ERP provider, I feel a different vibe, so to speak, when hosted applications are discussed. Now only is there a different mentality on the subject, the pool of prospective users is expanding. SaaS is no longer just for the little company with big ERP dreams. More and more mid-market companies are pursuing this approach with earnest.

I believe part of this is because we, the software suppliers, have made the whole concept more palatable. My firm offers a fairly painless out if needed. We provide a migration path from SaaS to a purchased license complete with source code. We know not everyone yearns for SaaS based models and not everyone will deploy it forever. As the software supplier, we have to be flexible. We have to provide a mired of options to attract customers and keep them happy for the long-term.

I’ve written many blog entries about ERP suppliers and the evolution of our industry. I believe the recent advancements in SaaS applications are as much a result of demand as our own maturity.

Regardless of your own personal views on SaaS applications, the term and technology model is not going away. Everyone from eWeek to Microsoft is talking about the pros and cons of SaaS software packages. With seventy-three percent of respondents considering SaaS packages, it may even be considered mainstream already.

A friend recently came to me and asked for assistance in selecting an ERP software package. Since I do work for an ERP software company, this in itself is not strange. What you may find strange is the fact that my friend is the owner of a small company that employees a total of three people. Now let me add two additional points of information. He is a developer of residential custom homes and that he lives and works in Michigan.

Now I have your attention. What on earth would a small builder, in Detroit of all places, want with an ERP package? Everyone has heard how troubled Detroit’s local economy is right now and we’ve all been warned of Detroit’s bleak economical outlook. My friend wanted growth, process sophistication, and the opportunity to succeed. He wanted to be able to understand his true costs, to be able to customize quotes and building material options, all while responding to his customers quickly. He wanted what virtually every business owner wants for their own company. Being the smart man that he is and having a great since of vision, he knew a quality ERP package could help him achieve his long-term goals.

Since I work for an ERP software supplier he hoped I could provide some guidance. Building materials is a vertical of my company, but we do not focus on the actual building of homes, so I had to do some research. While I was reviewing my sources, my friend was off performing his own due diligence and research. Surprisingly enough, we both came back with relatively the same short list of software packages. After multiple remote demonstrations, proposals, and rounds of negotiations, my friend purchased his new ERP software. Much to his wife’s dismay, he jumped into the vendor’s training program and was very entrenched in his new project. He wanted to learn how to define tables, run transactions, build reports, and so on. He wanted to know his new software inside and out. He embraced this opportunity will all the bravado and gusto he could muster.

I have known this friend for well over ten years. He and his wife are literally two of my all time favorite people in this world. One of the reasons for this is his ability to see today and look into tomorrow. He focuses on what is important. Since I’ve know him, he has always had a five year and ten year plan for both his personal and professional lives. He has always been objective and clearly reviewed and planned for what lay ahead.

In all actuality, my friend is not the lone visionary. As a small to mid-market ERP provider, we are seeing more and more companies move from packages like QuickBooks and Peachtree to a full ERP systems. This is especially true for companies that need additional assistance with such requirements as FDA compliance, bar-coding, or EDI transactions. The packages designed for start-up or small companies do not typically have enough functional breadth to manage a food or pharmaceutical based recall. It is these companies that we see move the quickest from say QuickBooks to a tier II ERP software package.

Ten years ago only the most tech savvy small business owners would consider purchasing and installing an ERP system. Now the small business segment is embracing ERP software and seeing significant benefits. Increased automation, paperless environments, complete audit trails, online graphical reports, and detailed cost information are just a tip of the benefits small businesses are receiving from their newly installed ERP systems. As ERP developers, we are becoming more focused on the small business segment. Whether it be an ASP, SaaS, or onsite models they adopt, companies from small builders to growing food manufacturers are learning that ERP can help foster growth and secure a profitable future. And as ERP developers, we are taking note of this paradigm shift.

Generally speaking, Braindumps refers to lists of questions and answers from an actual IT certification exam. This dangerous, illegal and unethical trend is like a plague to IT profession as well as industry.

Using unfair means in examinations is one of the chronic problems all over the world that has been greatly facilitated by the resources rich Internet in this information age. People who are looking for shortcuts use braindumps (or they are innocently sucked in by braindump sharks) for immediate success and may be a job but in vain.

Let us go into a little detail. As per Wikipedia, the commonly used phrase braindump refers to many things. "In the IT industry, a 'braindump', usually spelled as a compound word braindump, refers to material that has been memorized, or captured electronically by means of a small device such as a PDA or cell phone with a built in camera, from an IT certification and re-created to provide an almost exact replica of the exam, thus violating most but not all non-disclosure agreements agreed to prior to the administration of an exam." It is in the IT Industry milieu, that we want to see what are braindumps.

Braindumps brazenly provide a set of questions and answers to candidates. By doing this, on the one hand they insult to the capabilities and sense of responsibility of IT certification agencies and on the other hand, they disallow the candidates to acquire the required skill and enable them to settle for a certificate without learning.

A quick search reveals that there are a lot of Braindumps sites and solutions claiming to "help" candidates to get any IT certifications. More are coming up every day.

The term 'Braindump' (Braindump IT Certification) was used as far back, during IT boom time, as 1995. Their mushrooming growth and mass circulation on a very large scale has, however, stated only after 1997.

How to stop braindumps? It is not easy task for a person looking to further his level of IT professional skills. The technology that helps human in almost all human activities also help Braindumps providers to come in different guise to lure those who are eagerly looking to get IT certifications. But if one looks at braindumps' sites deeply, one can notice exception to rules, more promises for 100 % pass guarantee, or use of the term (BRAINDUMP, BRAIN DUMP, Brain-Dump, braindumps) in one form or the other.

What is more, there are some sites available on the Web that apparently is anti Braindumps. They say everything to avoid those "Braindumps" only to get the right questions and answers from them instead. Yes.

Clearly, the users and the IT industry both are the losers in this tug of war. Individuals using Braindumps can lose their certifications, may be banned from any further certifications, and they don't learn. At the same time, IT Industry is being devalued and the result is a dearth of knowledgeable IT professionals who have studied hard to attain the skills and are capable to deliver.

Braindumps in the first place defeats the fundamental objective of the exercise of certification. Spending time and efforts in such unhealthy pursuit is unproductive and wear down industry standards. The practice impairs the braindump users to think logically, construct own arguments, and draw inferences. "Perhaps, they can produce better results if they spend the same time and energies creatively and let their own analytical faculties work."

Another unintended result of braindumps certification is that the legal IT learning homes and certification providers are losing credibility in the process. When any braindumps certified individual comes out in the practical world and can't perform as expected, everyone righty questions the certifying institutions, notwithstanding how an individual got that qualification.

The unproductive exercise can go on and on. Unless, perhaps, both certification agencies and candidates arrive at a point where agencies can trust candidates and candidates guard the trust, but the certification agencies have to come with an iron hand to save the brain drain. They can make a part of the certification exam as practical at situ by opening up different examination centres around the world.

My recommendation: stay clear from braindump certifications and choose the clear path to excellence through knowledge and hard work.

www.FreeTechExams.com is a central resource for people who are looking for free CCNA Practice Exams and Study Guide. Read more about CCNA Braindumps and MCSE Braindumps .

MERP [Mobile Enterprise Resource Planning] Network

It’s been eight years since I first came up with a way for companies to plan how mobile technology could help them improve the way they do business and how mobile technology could make them more productive. Back then I’d thought that it was a no-brainer that companies would plan out their mobile system just like they would any other system that is crucial to how their businesses work. For example, there are countless books on LAN/WAN, Database, CRM and back office planning. No CIO worth his salt would simply buy a network without coming together with his team and management. Yet after seven years of talking with companies about the importance of mobility planning, I still find that most companies still look at mobility planning as an afterthought if at all.

Even though they see that the problem keeps getting bigger and bigger, unregistered growth of mobile devices are still being used by management and staff who send, receive and store sensitive company data with no control or security set up by IT or management.

I’d ask myself ‘Why is this?’ Why do companies wait until a mobile device gets lost or stolen with valuable company data that they get somewhat serious about mobility planning? I’d thought maybe they just don’t know what mobility planning is or that mobility planning means a change in their corporate culture that they are not ready for. Either way, mobility is here and it’s not going away. Planning for its growth is the duty of any company if it wants to take advantage of how mobility can add productive to its staff by the proper use of mobile devices, training, applications, and networks.

What is MERP [Mobile Enterprise Resource Planning]?
MERP consists of three main parts: Consulting, System Integration, and Training. All three are vital to creating a successful mobile system that will grow as you add more devices, users, and applications to support those uses. Let’s look at the first part, which is consulting. Now most CEOs, CIOs, and CFOs will balk at paying a consultant’s fee to tell them whether they should use a Blackberry over a Palm Treo, or a Mobile Windows Smartphone. You know what? I wouldn’t pay a consultant either if that’s all he can come up with.

A true mobile consultant would not care what type of mobile device you use. His job is to find how mobility solutions will benefit your company by becoming mobile. He would show you the pros and cons of mobility and the impact on your company. He’d also look at security issues associated with mobility and show you how applications would work with your existing systems and what type of training that your IT and end user staffs will need to properly use your mobile system.

He would develop a multi-year plan on how you can update your mobile system that would eliminate the need to purchase new mobile devices every time mobile device makers tell you that you need the ‘latest and greatest’ mobile devices to stay ahead of your competition. In most cases, you can keep a mobile device for at least three years before changing it. And depending on the type of application upgrades, you can extend that life to four years with your fixed PCs and laptops systems, believe it or not. The final thing a consultant will show you is both the ROI and TCO of mobility. Now sometimes it will seem like there is no monetary ROI, but in time increased productivity that comes from a completely planned and successfully implemented mobile network will save your company money as apposed to a ‘piece meal’ pay-as-you-go network. It’ll be well worth the expense.

The next step in creating a mobile network is system integration. This is the most important but sometimes overlooked part of a mobile network. It’s probably because many mobile devices can access email and the Internet on their own that IT staffs in most companies feel that’s all that is needed for a mobile worker. Nothing can be further from the truth. Like any other device in your system, mobile devices must be able to ‘talk’ to that system if you want your mobile staff to get the true benefits of having a mobile device.

Being able to access not only your company’s mail server is essential to giving a mobile work force all they need to be successful. That means making sure their devices can access customer records, invoices, CRM applications, VPNs, and remote access from anywhere just like PCs and laptops. Let’s not forget about the most important integration: the company’s security protocols.

This above all else should be number one on the list. Yet most companies seem to have a blind spot when it comes to security system integration of mobile devices. Mobile security must be the first thing integrated into your system. Mobile devices carry a lot of sensitive company data in them and, in some cases, they can store up to 8GB of data when it is linked to your network.

Many times unsecured data is lost or stolen. When those company records are gone, that breach of security could become a big legal problem for the company. You must always remember that security, security, and more security is job number one for your IT staff if any mobile device wants to access your network. The final part of system integration is mobile management.

Now that you have a mobile network in place, it must run smoothly 24/7 like any other IT system. That means mobile devices must be managed. Meaning access to company data, upgrade of applications, and replacement of mobile devices if they are lost or stolen. That also means setting up the same type of help desk for mobile devices that you would give to PCs and laptops. Making sure that mobile devices are fully integrated into your system is going to lower your TCO and help you realize a better ROI, but most importantly it will make mobility a profit center for your company.

Last, but certainly not least, training. To create a successful mobile system you and your staff will need training on how mobile devices work. Now before you laugh and say ‘I don’t need someone to show me how to use my mobile device’, I want you to look around and see how many mobile devices do you have right now. If you have more than two devices in less than a year and all you can do is email and an address book, then you need training.

In the ten years I have been around businesses I have seen desks full of mobile devices that have been underused simply because most end users don’t know how to properly use them. So they take the devices to the IT staff to get help. The IT staff doesn’t want to know that you even have a device. They don’t want to support them because nothing is in place anyway. Plus, most IT staffs are not trained on how to support mobile devices. So now you have a ‘belt’ full of mobile devices that looks like Batman’s utility belt. The only difference is Batman knows how to use his devices and you don’t. Ok, you can laugh now! But consider this; not knowing how your mobile device works raises your TCO and time and money are unnecessarily wasted on device after device. If you believe “Maybe the new device will be easier than the old one”, you are wrong. Mobile devices are getting more and more complicated as more features and memory are being added on each new version that comes out.

Look at it this way. If your teenagers came to you wanting to drive the family car, would you give it to them if they did not have any lesson on how to drive? No you would not. That’s what you are doing if you have an untrained person using a mobile device on your network. If you have invested time and money into a mobile network, your investment is wasted if your staff can’t use the mobile device to properly access your mobile network. Mobile training is just as important to the success of your mobile project as the applications and the mobile device you will use on that network. In fact, if you’re planning a mobile network, a report by Gartner Groups says that at least 12% shows budgets for training. Basic training should include an overview of mobile devices.

The on-board applications are all different in their look and feel on the device and the desktop. All of them have different ways they link to their desktops and servers. Now if your company is like most companies, your end users have not look at the users’ manual. In some cases the manual is still in the box.

Meaning your end users are hoping that someone in your office will become the go-to guy about mobile devices. If there is someone in your office like that, then you just made him your unofficial mobile trainer. If he is on your sales staff, then you will lose productivity every time when someone comes to him, not the IT staff, asking questions about how to use their mobile device.

But you can turn that around by training all of your mobile users on how to use their devices. Remember that if all of them are trained on how to use their mobile devices then they all can be productive. That productivity is where your profit begins and ends. According to another study by Gartner Group, trained workers can bring in more than $2000 to more businesses as opposed to untrained workers. Putting it in prospective, having a trained mobile staff is the best way to achieve an ROI from your mobile network.

Now that we have gone over how to create a successful MERP network, your mandate is to research all you can about how mobility can help your company become more profitable. If you can’t do the research hire a Mobile IT firm that can take you from A-Z on how to create a MERP network for your company.

In the mid-1990s, IT was mainly perceived as a cost center. Many organizations did not understand the full fledged role of IT in an organizations. According to the article “Strategic IT takes stage at financial services firm”, http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1305266,00.html?track=NL-981&ad=629077&asrc=EM_USC_3279540&uid=2470905#
only 5% of employees, at most, understood what IT was or could do for the company. As technology became pervasive for many businesses, the perception of IT as “no more than a cost center” is beginning to fade, but it is not gone completely. A Wisconsin Technology Network Media (WTN) survey as quoted by the article, of 434 upper-level executives conducted between Dec. 19, 2007, and Jan. 7, 2008, found that IT as a cost center is still a reality for about 25% of the respondents. And, although nearly 70% of respondents said they participate in forming business strategy, more than half (54.2%) said they still spend more time on operations and functionality than on business transformation or strategy, compared with about 25% who cited business transformation as their chief activity, and 22% who get to focus exclusively on strategy.

IT and the business need to be joined at the hip to be successful in global economy. Many traditional CEOs do not understand IT’s ability and thus look at it only from a cost center perspective. Bifurcation of the two aspects of IT should be done by the CIO and IT Executives. The operational and tactical aspect as mentioned in the survey above, can and should be outsourced so that internal IT department can focus on how to use IT to add business value to the organization. According to the article, IT department need to invest “considerable amount of time” to plotting what the company wants to do in the coming year. Rather than waiting for the green light on individual projects, IT and the business need to dig in immediately to do market research on the potential projects and likely partners. When the go-ahead comes, IT can be ready to move rather than relegating that project to the next budget cycle. I agree that this is the only way IT department can enable the business strategy.

permalink: http://itstrategyblog.com/evolving-relation-between-it-and-business/

I talk to businesses all the time who are trying to find ways to cut costs, but maintain performance in the suppor of their technology. As the economy corrects itself more and more business leaders will be looking to outsource technology support, but IT service providers need to give them attractive options to come on board as new clients or they will shop elsewhere.

Hint: the attractive option is not the lowest price in town, but rather a good business fit where the IT provider supports technology in line with business goals. It also means that IT service providers are going to need to come up with creative ways to provide solutions to business issues in ways that the business has never thought of before - this takes more than a 'fix it guy'.

What do you think?

If you find yourself constantly missing scheduled demos, pushing off meetings and not feeling good about leaving others hanging in the wind.... then you are human! Especially in this fast-paced world of IT service.

Here are the 5 disciplines I've seen people use to make sure they are managing their time efficiently. In fact, the people I've seen this work well for are almost religious about their schedules.

1. Support clients remotely whenever possible to cut down on unnecessary travel that eats up valuable time.

2. Pre-schedule on-site time with clients to maintain ‘high touch’ visibility.

3. Automate systems monitoring and patch update processes across your clients’ networks to reduce the amount of time you spend manually keeping networks updated and in good working order.

4. Process client requests and emails in a single service management system. This will save time by reducing the amount of re-work that occurs when client requests are dispersed among multiple engineers, key information about those requests is not captured.

5. Automate communication and client feedback loops to save time and keep track of problems, solutions and work performed.

I'd enjoy hearing if others find these to be true as well.

Everybody likes to talk about the emergence of communities in virtual worlds populated by people that share common interests an passions, but what may ultimately be more profound is how we apply this technology to enhance collaboration applications in the enterprise.
The state of the art today in terms of collaboration software in the enterprise is IBM’s Lotus Notes platform or Microsoft’s combination of SharePoint and Exchange severs. But both those platforms offer little more than repositories for shared applications. To complement that, we’ve recent advanced the state of the collaboration art by creating a variety of services on the Web such as WebEx that allow us to talk on the phone while viewing a presentation.
But what could prove to be really compelling is the ability to leverage virtual world technology to create more immersive levels of collaboration. An example of this type of collaboration already exists in the form of a service from a company called Qwaq and IBM has been talking about the idea of using Second Life as an every day tool for driving collaboration.
While these types of services represent an advance in collaboration, in order to really take this type of software to the next level we’re probably going to have to wait for some distant upgrade of Lotus Notes or SharePoint to bring the concept to mainstream computing environments.
But in the meantime, if you want to experiment with using virtual world technology to increase productivity today there is no real reason to wait for IBM or Microsoft, you just need to figure out how to get your first quorum of avatars started.
For more on this topic, check out http://ziffdavisitlink.leveragesoftware.com/blog_post_view.aspx?BlogPostID=7eb42907813447a38619f6c8734202fa

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This Blog Has Moved Back to eWeek

By mikevizard in Masked Intentions on Thursday, May 01, 2008 9:45 AM
Tags: cio infrastructure | 0 Comments Comment on this post |

Looking for ERP Software? Have You Tried Visiting YouTube?

By rebeccagill in ERP Etc. on Thursday, April 24, 2008 8:50 AM
Tags: accounting software erp videos web 2 0 youtube | 0 Comments Comment on this post |

Are ERP and Accounting Software Packages Really Ready for SaaS?

By rebeccagill in ERP Etc. on Tuesday, April 15, 2008 8:27 AM
Tags: accounting software asp erp solutions saas | 1 Comments Comment on this post |

How Small is Too Small When Purchasing ERP Software?

By rebeccagill in ERP Etc. on Tuesday, April 15, 2008 8:26 AM
Tags: accounting software erp systems small business | 0 Comments Comment on this post |

Why should you avoid getting a Braindump Certification?

By freetechexams in Cisco and Microsoft Certifications on Tuesday, April 01, 2008 12:18 PM
Tags: braindumps careers ccna brain mcse braindumps | 1 Comments Comment on this post |

How to plan a MERP Network

By wire321 in How to plan a MERP Network on Monday, March 24, 2008 11:55 AM
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Evolving relation between IT and Business

By rsheelvant in A Perspective on IT Strategy on Tuesday, March 18, 2008 6:24 PM
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As the economy dips and corrects IT outsourcing should increase

By tconnex in Building a better IT service company - the tools and disciplines on Friday, March 14, 2008 5:11 PM
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So many fixes, so little time

By tconnex in Building a better IT service company - the tools and disciplines on Friday, March 14, 2008 3:55 PM
Tags: scheduling time management work efficiency | 0 Comments Comment on this post |

Virtual World Technology May Drive Next Wave of Collaboration

By mikevizard in Masked Intentions on Thursday, February 28, 2008 2:56 PM
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By mikevizard in Masked Intentions on Thursday, May 01, 2008 9:45 AM Tags: cio infrastructure | 0 Comments Comment on this post |

By rebeccagill in ERP Etc. on Thursday, April 24, 2008 8:50 AM Tags: accounting software erp videos web 2 0 youtube | 0 Comments Comment on this post |

By rebeccagill in ERP Etc. on Tuesday, April 15, 2008 8:27 AM Tags: accounting software asp erp solutions saas | 1 Comments Comment on this post |

By rebeccagill in ERP Etc. on Tuesday, April 15, 2008 8:26 AM Tags: accounting software erp systems small business | 0 Comments Comment on this post |

By freetechexams in Cisco and Microsoft Certifications on Tuesday, April 01, 2008 12:18 PM Tags: braindumps careers ccna brain mcse braindumps | 1 Comments Comment on this post |

By wire321 in How to plan a MERP Network on Monday, March 24, 2008 11:55 AM Tags: consulting mobile network pda training wireless | 0 Comments Comment on this post |

By rsheelvant in A Perspective on IT Strategy on Tuesday, March 18, 2008 6:24 PM Tags: it business alignment it strategy | 0 Comments Comment on this post |

By tconnex in Building a better IT service company - the tools and disciplines on Friday, March 14, 2008 5:11 PM Tags: customers finding work networking outsourcing | 0 Comments Comment on this post |

By tconnex in Building a better IT service company - the tools and disciplines on Friday, March 14, 2008 3:55 PM Tags: scheduling time management work efficiency | 0 Comments Comment on this post |

By mikevizard in Masked Intentions on Thursday, February 28, 2008 2:56 PM Tags: cio collaboration applications | 0 Comments Comment on this post |